In-Custody Barista Trainer

at Redemption Roasters

Date Posted:
21 Nov
London, GB
Job Type:
28000.0 - 35000.0
Salary Type:

Redemption Roasters is on a mission to reduce reoffending through coffee.

We’re the world’s first prison-based coffee company. We provide professional coffee industry training, both inside and outside of prison with direct pathways to long-term employment.

As a social enterprise, we think differently to other specialty coffee companies; we strive for profit in order to achieve our purpose. Every member of the Redemption Roasters team has a role to play in achieving that purpose; to challenge perceptions and change lives through speciality coffee.

You can learn more about us on Instagram @redemptionroasters and at

We are looking for an In-Custody Barista Trainer!

We are looking for an enthusiastic new In-Custody Barista Trainer to deliver our SCA aligned specialty coffee barista training in HMP Pentonville, with the ultimate goal of preparing our learners for employment within the coffee industry. The ideal candidate will have extensive experience as a barista trainer, experience working with vulnerable groups of people, strong communication skills, and an interest in social justice.

What you’ll be doing:

Developing and delivering the 3-week Redemption Roasters in-custody Barista Course. Covering specialty coffee, dialing in, espresso shots, latte art and workflow.

Supporting learner development of soft skills including communication, time management, customer service, teamwork and hospitality

Working with vulnerable people and overseeing their personal development, ensuring Redemption Roasters classroom environments are informative, stimulating, enjoyable and encouraging places that promote personal and professional development

Working closely with our Lead Caseworker, Community Trainer and wider Impact Team to provide mentoring and professional support for graduates upon release.

Working primarily within a prison environment, forging strong professional relationships with HMP Personnel and other social impact led organisations, ensuring the best experience for in-custody learners - ultimately aimed at continuing to support participants into work with Redemption Roasters on their release from prison

Supporting Head of Impact by providing insight and data related to in-custody training

Conducting Learner assessments and providing additional support such as references for learners; where required

Adhering to all HMPPS safety policies and LSS procedures

What you’ll need to show:

Empathy, patience and willingness to support vulnerable people within a prison environment.

A resilience for dealing with challenging situations and environments.

A willingness to learn about the justice system and the structure and environment of the prison system.

Strong understanding of boundaries and how to maintain them.

Non judgmental approach to participants.

Proactiveness to identify and act on opportunities to make improvements.

Experience or ability to conduct group activities and training

Experience in coffee shop workings and barista fundamentals

Ability to communicate learning material in clear and easy-to-understand way

Ability to individualize learning; where possible; to the learner’s needs

Employment dependent on successful vetting and DBS check

This is a really exciting time to be joining Redemption.

Equality and diversity

Redemption Roasters is an international and multicultural business with customers, suppliers, and employees from across the globe. Fostering diversity in the workplace is both right and good for business. Gender, belief, ethnicity, origins, disability, sexual orientation, marital status, age or history of incarceration doesn’t matter. If you perform, you’ll fit in, whoever you are. We welcome applications from people with backgrounds traditionally underrepresented in the speciality coffee industry.

How to apply

Submit a CV and Cover Letter addressing the requirements for the role and why you would be interested in working with people involved with the criminal justice system. Any application without a Cover Letter will be immediately rejected. Applications will be reviewed and processed on an ongoing basis. We will not wait for the deadline to progress candidates. So, we encourage you to apply as soon as possible.

Due to the volume of applications we typically receive, we are unable to respond to candidates who are unsuccessful at the initial application stage.