Since opening in 2009, Ground Coffee Society has been at the forefront of South-West London’s independent cafe scene, crafting a legacy of premium coffee and beloved culinary experiences. With our own coffee sourcing, roasting, and serving, we’ve established a distinguished reputation for quality and taste. As we continue to grow, we’re on the lookout for a General Manager to steer our vibrant cafe in Putney into an exciting future.
The Role
We are seeking a dynamic, detail-oriented, and energetic individual to lead our team as General Manager. The successful candidate will collaborate closely with our management team, providing solid leadership to our hard-working staff, ensuring operational excellence, and maintaining our high standards of quality control.
Key Responsibilities
- Lead and inspire our team to achieve excellence in customer service and operational efficiency.
- Implement creative strategies to establish our cafe as the go-to destination this summer.
- Ensure quality control across all areas of the cafe, from coffee brewing to customer interactions.
- Manage staff performance, scheduling, and training, fostering a positive and productive work environment.
- Contribute innovative ideas for menu development, events, and in-cafe experiences.
- Budget Management: Oversee financial operations, including budgeting, forecasting, and financial planning to ensure the cafe’s profitability.
- Stock Management: Efficiently manage stock levels, ordering, and supplier relations to ensure the cafe is well-equipped and cost-effective.
- Maintain a hands-on approach to all aspects of cafe management, including stepping in on the coffee machine during peak times.
Ideal Candidate Profile
- Proven experience in hospitality management, with a track record of leading teams to success.
- Strong leadership skills, capable of motivating and guiding a team towards achieving common goals.
- Excellent hospitality knowledge, with a passion for exceptional customer service.
- Ability to work effectively under pressure, demonstrating practical skills and a proactive attitude.
- Fluent in English, with excellent communication skills.
- An eagerness to learn, grow, and contribute to the ongoing success of Ground Coffee Society.
- Creative thinker, bringing fresh ideas to enhance the customer experience and drive business success.
This is a full-time position offering highly competitive rates of pay and the opportunity to be part of a passionate team committed to making a difference in the coffee scene.
If you’re excited about the opportunity to lead our team and make our cafe the place to be in Putney, please send your cover letter and CV to us. Join us in brewing success and creating unforgettable experiences at Ground Coffee Society.
Apply Now and Lead the Way to a Summer of Success!
