Technical Servicing Manager

at Ozone Coffee

Date Posted:
20 May
Location:
London, GB
Position:
Technician
Job Type:
Full-time
Salary:
35000.0 - 40000.0
Salary Type:
Annual

JOIN THE ULTIMATE COFFEE HOSTS​

Where great hospitality, quality products and brilliant people blend to enhance the coffee world for everyone (including you). We’ll ensure you have the support and training you need so you can build a ​career in whichever direction you choose.​

THE OPPORTUNITY

We’re looking for an experienced people manager, an admin and sales wizard with a keen technical mind to assist our wholesale customers with any technical issues they may be having with coffee equipment and therefore must be familiar with the internal workings of espresso machines, grinders, boilers and brewers. 

You will be driven, organised and committed to delivering a high level of customer service. 

You will be full supported by the Head of Wholesale, but equally self-motivated and great at self management. 

The role is London-based but will require frequent travel nationally. 

WHAT’S IN IT FOR YOU?​

  • Free Coffee (obviously) ​

  • Half Price restaurant and Café discount​

  • Competitive Wage​

  • Free Gym Membership*​

  • Cycle to Work Scheme*​​

  • Flexible Working Opportunities*​

WHAT EVERY OZONE EMPLOYEE CAN EXPECT​

// BE PART OF AN EVOLVING COFFEE JOURNEY​

Every person at Ozone plays a defining role in enhancing the coffee world for everyone. ​

// MEET LIKE MINDED PEOPLE​

Our people are the beating heart of our culture. Driven yet humble – nobody is too big to do the small stuff.​

// BELONG AND THRIVE​

We pride ourselves in creating a growth environment, without the politics and layers of hierarchy. ​

// WORK FOR A BRAND THAT DOES GOOD​

We want to make our employees proud. Through the relationships we build and the progressive actions we take – Our B-Corp status is just the start.​

Ozone offers a competitive wage, casual work environment, a diverse and inclusive culture, with a supportive atmosphere for professional development. ​

If you want to experience true hospitality as a person within it.​ JOIN THE ULTIMATE COFFEE HOSTS​

ABOUT YOU:

  • 2 years people management.

  • Confident managing technical issues with the internal workings of espresso machines, grinders,      boilers and brewers. 

  • Excellent knowledge of coffee and a hunger to learn more.

  • Excellent verbal and written communication skills, including a high level of attention to detail. 

  • Ability to build relationships with colleagues and customers.

  • Above all, an unwavering commitment to customer service and hospitality.