The Nook is a new independent takeaway beverage & bites shop located opposite Hampstead Heath overground station, a 1-minute walk from the entrance of Hampstead Heath and within a 2-minute walk of the Royal Free hospital. A friendly space where everyone is welcome but regulars will largely include local residents and NHS staff. We are aiming to open on 28th August with a dry run starting on 21st August.
The Nook has 4 core product offerings
(1) Speciality Coffee (partner with Origin coffee)! (2) Ice Cream (3) Hot Chocolate (4) Milkshakes
As well as the above, we will serve some sweet and savoury food options and a selection of premium teas.
Who we are looking for.
An experienced, ambitious, and energetic all-rounder who would like to create an outstanding customer experience.
You will have a good knowledge of espresso-based coffees, coffee equipment maintenance and can produce excellent coffees on demand. You may have to train others as part of the job. Experience is necessary, but we value a great attitude, reliability and personability more.
The role is for an experienced barista who wants to develop into a more hospitality/all-rounder focused role. While it will not make up the majority of work done, you will also be trained to make hot chocolate, milkshakes and serve ice cream.
The ideal candidate will have a passion for coffee, food and drink, and customer service and should be willing to pull up their sleeves. With COVID-19 still at large, there is likely to be less of a strong peak time so we hope for a more constant flow of customers.
The ability to work well within a high functioning team, have fun on the job and be able to present our customers with friendly and efficient service every single visit, is essential.
In summary we’re looking for someone who has an outgoing, warm personality and great attitude - proactive, a strong work ethic and willingness to pitch in- an eye for quality, detail, speed and service.
The ideal candidate will have:
• Experience as a barista serving speciality coffee, both as espressos and filter. • Passion for food and drink • Great customer service, people skills and personal presentation • Confidence and an outgoing nature to engage with customers • Excellent latte art skills • Handle high volume of consistent speciality coffee • Confident with customers and professional (someone who enjoys getting to know the regulars, likes to chat, smile) • Reliable and supportive (on time, working as a part of the team rather than an individual) • Multitasker (working at the counter, assisting manager) • Comfortable dialling-in new coffees very morning and ensuring consistency throughout the day • Results oriented and hungry for extra responsibility • Values professional development and growth
Opportunities at The Nook
• Use of the highest quality, industry-leading equipment • Starting at a new business and helping it grow - a great experience if you ever want to start your own business in the future or be one of the first to work for a growing company • Fun and friendly working atmosphere • Play a key role in introducing and developing our speciality coffee range • Coffee training through Origin Coffee; a recently certified B-corp roaster • Free coffee and quota of snacks everyday • Relaxed, friendly and reliable management • Future management opportunity • Competitive Rate of Pay
We are looking for 2 Baristas, full time and part time