Chin Chin is looking for a Brilliant and Outgoing Shop Manager
First opened in 2010 Chin Chin has built up a cult following and a reputation for creative desserts,ice cream and handcrafted drinks that is rapidly amassing a global reputation. With International expansion on the Horizon we are looking for a shop Manager to handle the complete day to day running of the shop floor in our Soho or Camden stores to make killer coffees and assemble ice cream desserts, uphold standards and core values.
Day to Day Job Role:
• Lead the team on the shop floor on a day-to-day basis and set and uphold high standards • Ensure all staff are in place and that the store is open and ready to trade • Ensure minimal wastage of all products by effective supervision • Maintain customer service standards • Maintain food service and quality (together with Kitchen) • Ensure weekly and daily tasks are completed, including opening/closing procedures, stock checks and checklists • Ensure complete cleanliness and order on the shop floor
General Attributes and Role • Lead and inspire through your own actions, words and behaviour • Represent Chin Chin’s values on the shop floor • Welcome and connect with every customer, creating a fun experience for everyone that steps through the door • Evaluate systems and workflow suggesting improvements to founders * Be a problem solver • Follow health and safety guidelines and regulations at all times
Skills and qualities required: * Experience in Hospitality or in food for at least 12 months · Takes responsibility for self-initiated learning, training and development and be a leader · Is enthusiastic, upbeat, proactive, service orientated, well presented and punctual · Undertakes and completes the designated and appropriate training modules and manuals · Has a love and passion for desserts and food in general * Have good English skills and obviously be allowed to work in the UK
What we can offer:
Immediate start available and hours can be flexible, although ideally fulltime! we are upfront that you will be needed most weekends although they can be booked off in advance and we close at 10pm fri-sat in Soho so please consider this~ If interested please send a CV and a brief cover letter to email@example.com