IKAWA was founded in 2010 by designer Andrew Stordy who invented the concept whilst studying at the Royal College of Art. His vision was to change the way people buy and sell coffee by giving them an easy-to-use and enjoyable coffee roasting experience. Andrew’s unique background and experiences in coffee growing countries inspired him to create a business that could use trade, innovation, and design to have a positive impact in the developing countries that coffee comes from. Andrew’s vision still drives us today.
IKAWA’s patented technology is recognised as industry leading, sold in 100+ countries and used to roast over 1 million times per year. We have products that cater for businesses, the IKAWA Pro Series, and for coffee enthusiasts, IKAWA Home Roasting System - both aimed at making roasting simple, repeatable, and shareable.
These established products, our position as an industry leader, and our strong product pipeline give reason to be very optimistic about our prospects for the future. We have a fantastic team working hard to take IKAWA to the next stage in our development and we can’t wait to welcome someone new to the team within this very important part of what we do.
We are looking for a high performing sales executive to join our growing team; you will be enthusiastic, confident, and a personable individual, making key contributions to our direct sales efforts and driving the company’s growth.
You will be responsible for presenting and selling our products to a range of coffee professionals across the industry, including coffee traders, roasters, and producers at origin. This will involve actively prospecting, managing, and engaging with a dedicated sales pipeline of interested potential customers, with opportunities for national and international travel.
You will need to be able to effectively demonstrate and clearly articulate the benefits of our products, with the aim of building relationships with key decision makers to drive sales. You will be seen as an ambassador of our brand and will be involved with a wide variety of tasks and projects in addition to the day to day sales focused role, including; relationship management, business development, customer service, trade shows, and other areas across the business as required.
You will be a critical member of our small talented sales team with opportunities to develop and take on increased responsibility through excellence in your performance.
The position is suitable for a candidate with successful experience in sales, or an individual with the necessary key skills and attitude looking for an opportunity to demonstrate that they are a top performer.
The outputs of your work will cover the following areas, supported by colleagues across the business:
New Sales Process:
Responding and following up on inbound enquiries Managing and administrating a pipeline of 200+ active prospective customers Actively prospecting and generating leads
Persuasively bringing the product to life over email and phone Live demonstrations over video calls In-person demonstrations and visits
Participating in and contributing to key trade exhibitions throughout the year Demonstrating and selling the product at key exhibitions and events
Contributing to on-going short and long-term projects and initiatives Designing, planning and executing short and long-term improvement initiatives
Ideal candidate is already aware of IKAWA and will have knowledge of speciality coffee sector, having worked in the industry in some capacity, or a deep personal interest.
At least 1 year of directly relevant experience. Appropriate sales experience (B2B preferred) with ability to reach sales targets and build customer relationships. Passion for selling and providing value to customers Proven skills in persuasively demonstrating products or services in person (for example, at industry events) and over the phone. Clarity in verbal and written communications. Good understanding of sales and marketing principles. Experience in negotiating. Experience working within the coffee sector to sufficiently understand our customers and the speciality coffee landscape. Ability to manage information effectively to support purposeful action and communications. Confident, enthusiastic, and persistent personality. Demonstrate being results oriented, creative, and resourceful. Proactive, bright, ambitious, insightful, curious and thoughtful.
Experienced working in both sales and marketing capacities. Business level Spanish, or other languages in addition to English. Strategic thinker. Excellent project management, able to balance workload and prioritise effectively. Clean UK driving license.
This is an office-based role in our headquarters, located at Unit 9, Bayford Street Business Centre, Bayford Street, London, E8 3SE. We have a flexible approach to working remotely.
If you consider yourself a high performer and you are ready for a challenge, we would love to hear from you. We will continually evaluate applications so please apply at your earliest convenience.
Full time (Monday – Friday). Notice periods considered.
Competitive salary based on experience. Access to sales commission structure based on monthly sales performance 22 days’ holiday plus bank holidays.
Company benefits include MacBook, Home Roaster, team incentives and activities, perks, occasional travel, L&D opportuniies, access to company pension scheme, ride to work scheme.