Head Barista

at HomeWork Workspace Ltd

Date Posted:
14 Jan
Location:
England, GB
Position:
Head Barista
Job Type:
Full-time
Salary:
13.0 - 13.0
Salary Type:
Hourly

We’re looking for a self starting, enthusiastic individual to join our growing team as our Head Barista.

As our Head Barista, you are the face of HomeWork and one of our most treasured Brand Ambassadors. You are responsible for representing the voice and value of our brand to our customers and helping potential customers understand and believe in it. This means knowing what we offer inside and out, and being ready to answer customer questions, build rapport, earn their trust, and prove to them that HomeWork is what they need. This role ensures the smooth and efficient running of the cafe which also encompasses leading and motivating the front of house team to deliver excellent and memorable customer experiences through high quality service and a customer-centric approach:

  • Great attention to detail to deliver an exemplary customer experience with the highest service standards which aligns with HomeWork’s mission, vision and values

  • A thorough knowledge of HomeWork’s cafe partners and their origins with a keen focus on representing their brands to the highest standard. As well as a keen interest in developing the cafe and creating new partnerships

  • A thorough knowledge of HomeWork’s systems and procedures for bookings and reception management in line with standard operating procedures and policies

  • Ensure HomeWork’s standards are delivered at all times and contribute towards the overall values, vision and goals of the business

  • Contribute to a collaborative cross-departmental approach in delivering excellent end to end experiences (working as a team with colleagues and promptly helping customers any time they require your assistance).

A more detailed job description will be shared upon application.