General Manager

at SEND Coffee

Date Posted:
11 Sep
London, GB
Café Manager
Job Type:
From 30000.0
Salary Type:

Be a force for good in the coffee industry by supporting people with SEND.

Who are We

SEND, standing for Special Educational Needs and Disabilities, is a coffee company delivering real impact through our charity & social enterprise model. We work with young people aged 18-25 with special needs and disabilities, training them up to be baristas in a competitive market.

We are a management team with combined experience of well over a hundred shop openings or operations, making us one of the most experienced teams in speciality coffee. We still work barista shifts ourselves, as does everyone in the company, meaning this is an opportunity to join a barista led organisation.

Clarnico is a massive coffee shop in Hackney Wick with dedicated regulars and untapped potential. With regular community events and a track record of engaging with disenfranchised groups, we’re proud of how many people have been helped by our shop. We’re surrounded by other coffee roasteries, and want to establish ourselves as the best coffee around, meaning we see rare and interesting coffees on the bar most days, cuppings, and even latte art competitions. We have a 3 Group Sanremo Cafe Racer, Mythos One grinders, an EK43, an Eagle Prima, and an Aillio Bullet.

The Job Details

We are looking for a Manager

You will be in charge of the site, running it as your own business with the support of the wider company.

All staff will report in to you, and with our support you will manage their development.

You will be supported by the other site managers, and the SEND Coffee management team.

This role will need you to be confident enough on coffee making to do it fast without compromising on quality. There is also some light food prep as part of the role.

We want to make sure people applying have read the job ad thoroughly, so please include your favourite colour as part of the application.

Who are You

Being a Manager at such a key site, this cannot be your first management role, though it is ok if it’s your first GM role.

As a company with such clear barista values, this cannot be your first barista job even with other management experience.

You need to be;

  • Good with people
  • Patient
  • A brilliant barista
  • Confident across a range of espresso machines
  • Have a right to work in the UK and be able to pass an enhanced DBS check
  • Able to get to Hackney Wick for early starts
  • Experienced with P&L management

And you’ll ideally be;

  • Passionate about social enterprise and speciality coffee
  • Looking to get in at the start of the next big social enterprise
  • Familiar and interested in various coffee brew methods

How to Apply

Please apply via the London Coffee Jobs website, or by emailing [email protected]