Common Ground is a relaxed neighbourhood coffee shop and eatery in Stroud Green near Finsbury Park. We serve Dark Arts coffee and simple yet innovative restaurant quality food. We also produce our own fermented soda (water kefir) which we sell in-house and are now turning into a separate business. The cafe space is unique, vibrant and creative with a welcoming back terrace.
Common Ground is looking for full-time energetic and experienced General Manager to join our friendly team.
The General Manager will:
• Oversee the running of the busy café • Lead, manage and develop staff • Be responsible for rotas, staff hours, holiday phasing, managing punctuality • Deliver and be a role model for excellent customer service including when under pressure • Responsible for stock, ordering and deliveries • Generation of sales and delivery of profit targets • Maintain good coffee and food knowledge on current offering throughout the team • Ensure excellence in Food, Health and Safety • Maintain a safe workplace and adhere to health and safety legislation
Our ideal General Manager will have:
• At least 3 years’ experience in the industry with a minimum of 1 year in a General Manager role • Experience of overseeing all aspects of café operations including managing the rota; management of the team (up to 10 team members); stock control, inventory and ordering; safety, cleanliness and maintaining standards; staff training • Is customer focussed, has an eye for detail, shows strong personal organisation and has a positive mindset (negative people don’t get on too well here!) • Is a confident leader, able to stay calm and maintain high customer service standards under pressure • Is results driven, enjoys working to profit targets and has the ability to up-sell in a non-pushy manner • Isn’t afraid to get their hands dirty working with the rest of the team • Ideally has a good level of coffee knowledge and skills and latte art skills • Is self sufficient and able to self motivate • Able to form a strong working relationship with the owners of the cafe
We are open 7 days a week with Saturdays and Sundays being our busiest days so the General Manager will work most weekends with days off mid-week. However no evening work is required.
Benefits of working at Common Ground:
• Competitive salary and target related bonus • 28-days holiday annually • Free staff meals at work and 50% discount at other times • 45 hours week with 2 days off and no evening work • Free Dark Arts coffee all day! • Positive and friendly work environment
If you feel you fit the profile, we would love to hear from you. Just send your CV and a covering letter to firstname.lastname@example.org