We are looking for a Fulfilment Associate in our roastery, in South London, working Monday to Friday, 8am-5pm.
Volcano Coffee Works & Assembly Coffee are B-Corp and Carbon Neutral small batch coffee roasters based in West Norwood, London. We are predominately a wholesale business, supplying some of London’s top restaurants and cafes. We believe in environmentally sustainable and ethically traded coffee, and work with partners all over the world who actively engage community-based improvements. Our ethical trading principles ensure that our successes benefit the entire supply chain and beyond, from direct initiatives at origin to local communities here in the UK. We believe that coffee is a force for good!
Role overview
We are looking for an enthusiastic person to join our team in West Norwood, London. The successful role-filler will be driven to succeed and have a deep-rooted belief in our brand and our product.
The Fulfilment Associate role is key in our Production Team, delivering on the day-to-day fulfilment and dispatch of all orders. They are responsible for: - Accurately and efficiently packing roasted and ground coffee to our strict quality standards - Accurately and efficiently preparing and boxing client orders ready for dispatch in line with our quality standards and labelling specification - Ensure all orders are fulfilled accurately and ready for dispatch on-time - Take initiative to complete tasks in the most efficient way possible, utilising all packing equipment provided - Utilise our inventory management system, Unleashed, to manage packed stock and complete sales orders - Create 3rd Party delivery dockets and have client packages ready for collection on time - Maintain the packing and dispatch area in line with our cleanliness standards and those of food safety certifications - Assist with the management of incoming and outgoing goods, which includes adhering to storage workflow processes
Hours - Full time (Monday – Friday, 8am-5pm). The role is immediately available, with notice periods of less than 6 weeks considered.
Essential requirements This role forms part of the Production Team and must possess a flexible attitude towards work. Specific skills, education and experience desired for the role include: - Computer literate - Strong communication skills - Common sense, critical thinking and a sharp eye for attention to detail - Ability to safely handle heavy loads - Ability to work in the UK
Desirable - Full clean driver’s license - Experience using forklift preferred, ideally holds forklift licence
Remuneration and Benefits - Competitive salary based on experience and quarterly performance bonus - 22 days annual leave, 2 mental health days per year, plus bank holidays - £50/quarter well-being budget - Cycle to work scheme - Fully stocked kitchen for breakfast and lunch – plus daily lunches cooked by our Founder (and ex-chef), Kurt Stewart - Learning and development opportunities As much coffee as you can drink!
