We at Pophams are a small team of artisan bakers and baristas with one philosophy: produce the best pastries and coffee across London.
We’re now recruiting for a driven and enthusiastic FOH Cafe Supervisor to join our team. This is an exciting opportunity for someone looking to take their next step within hospitality. The role will be both challenging and rewarding, and comes with MANY edible perks!
Responsibilities:
Supporting Management team in the smooth running of the site
Ensuring service is slick and of the Pophams standard
Driving sales, maximising profitability of the site
Ensuring team spirits are high
Communicating with the other sites where appropriate
Ensuring product standards are upheld
Dealing with issues/complaints if they arise when ‘on duty’
Point of contact for Senior Management
Placing orders
Sending end of night report when on a closing shift
Ensuring all opening and closing procedures are executed correctly
Ensuring site is health and safety and food safety compliant
You need to be:
Upbeat and able to lead the team to deliver exceptional service at all times
An experienced Barista
Intuitive, quick to think on your feet, and able to keep a level head during busy and challenging times
Well presented and a good team player
An excellent communicator
Benefits:
Competitive pay
Mental Health Policy
50% off for staff, friends & family
Free staff meals (including tea and coffee on shift)
Bike to work scheme
Training & career progression opportunities
Company Maternity and Paternity Pay
