Barista ✌️

at Rave Coffee

Date Posted:
09 Jul
Cirencester, GB
Job Type:
Salary Type:

Job Purpose: To prepare and serve food and coffee products to customers in a professional and friendly manner providing excellent customer service and always deliver a quality product over the counter.

Key Responsibilities:

Preparation of all drinks to high quality standard Preparation of food in line with all food safety standards Opening and closing of the cafe following standard operating procedure routines ensuring high standards of cleanliness and hygiene are adhered to Provide all daily cafe operations tasks including customer relations, deliveries, stock management Maintain appropriate stock levels and identify emergent issues with Cafe Supervisor in regards to stock including quality concerns Complete required compliance checks and ensure records are completed in timely manner Basic maintenance of coffee equipment Maintain a clean and organised working environment Handle customer requests and provide informed advice on coffee including ancillary products Understand basics of coffee products and develop personal knowledge and experience of coffee and periphery products so that a Barista can provide an enhanced customer experience Work collaboratively with other parts of the business supporting the delivery of the wider business activities Support colleagues on ad hoc troubleshooting and problem solving and if necessary be prepared to support operational areas if critical resourcing needs dictate To actively contribute to Rave’s social and environmental objectives, fostering a culture of responsibility and positive impact Awareness of personal health and safety at work, as well as the safety of others, by adhering to established protocols, identifying potential risks, and promptly reporting any concerns to ensure a secure work environment for all

Person specification - Knowledge, Skills and Experience

Able to work efficiently, calmly and with accuracy Attention to detail ensuring customers receive the right cafe product in a timely manner Ability to work collaboratively with others treating colleagues and all stakeholders with respect and common courtesy Demonstrate support and care for others in the pursuit of the common goals for the business Communication skills including listening skills and a questioning style Excellent customer service skills Self motivated and with the desire to learn and develop understanding of Coffee products in order to enhance the customer experience

Essential requirements of role

Food Hygiene Level 2