Assistant Café Manager

at Redemption Roasters

Date Posted:
06 Apr
London, GB
Assistant Café Manager
Job Type:
Salary Type:

Redemption Roasters are on a mission to reduce reoffending rates through coffee.

We believe exceptional coffee can come from people and places you wouldn’t expect; At our roastery in HMP The Mount, we train offenders in coffee industry skills with the aim of reducing reoffending in the UK. Upon release, we help our graduates find work in our own coffee shops, or within our network.

As a social enterprise, we think differently to other specialty coffee companies; we strive for profit in order to achieve our purpose. Every member of the Redemption Roasters team has a role to play in achieving that purpose; to challenge perceptions and change lives through Specialty coffee

We’re looking for passionate Cafe Assistant Managers to help inspire and motivate our teams as we continue to grow our amazing business and our people.

We welcome those with previous experience as a Cafe Supervisor or Cafe Assistant Manager in a similar type of business.

This role is an excellent opportunity if you love working with people and are looking to further your career; you will learn and develop as we grow and get better and better each day.

We believe our team is at the heart of everything we do, which is why we take coffee training and management so seriously.

We are looking for like-minded people to come and join us as we continue to focus on coffee and people.

You are:

-Personable, outgoing, with a warm personality and great attitude

-Proactive with a strong work ethic and willingness to get stuck in with all tasks

-Enthusiastic to social responsibility ethos

-Keen to develop your own skills as a leader and a coffee professional

-You are people-focused and you care about creating a positive environment for your customers & your team

Responsibilities include:

-You support your Cafe Manager to drive the cafe performance and deliver amazing results;

-You constantly inspire your team to go the extra mile for our guests, keeping expectations & standards high;

-You support the Cafe Manager to develop your team. Through coaching & developing, you lead your team to be the best they can be;

-You’ll be confident as second in command and work closely with your Cafe Manager, inspiring your team to go the extra mile for our customers;

-You’ll ensure the day-to-day basic practices of the cafe are maintained at all times including coffee quality, food quality, customer experience, health & safety and food hygiene & allergen practices;

-You’ll know how to deal effectively with customer feedback, using this as an opportunity to improve performance and operational best practice;

-In the absence of your cafe manager you lead the cafe as if it were your own;

-Making sure you are serving absolutely superb coffee - espresso, filter and pour-over

-Assisting the Cafe Manager with any tasks needed to run an amazing cafe

The opportunity to work with Redemption is far more than a job, it’s a career and it has an incredible mission. As a Cafe Assistant Manager, you’ll receive:

-Entry onto our Management Development Programme

-Specialty Coffee training program, attend Cuppings and Roastery visits

-You can impact people’s lives through our social mission of helping ex-offenders back into work and learning skills

-Opportunities to grow yourself and career progression - you grow as we grow!

-Real career progression within the hospitality industry

-Passionate working environment and culture

-Competitive salary & benefits

-Food allowance

-Staff discounts on food and coffee across London

-28 days holiday per annum

Hours: Full Time 45 hours per week minimum

Please apply for this role via our application form found here - **do not apply through Coffee Jobs Board or your application will not be considered.

You can learn more about us on Instagram @RedemptionRoasters