Assistant Cafe Manager

at Department of Coffee and Social Affairs

Date Posted:
09 Apr
London, GB
Assistant Café Manager
Job Type:
10.0 - 10.5
Salary Type:


At the Department of Coffee & Social Affairs, our passion is to create individually unique coffee shops for our Customers whilst still maintaining near on perfect standards of quality Coffee.

We further believe that the key ingredient to our success has been our incredible staff. Our first shop opened in London’s iconic Leather Lane Market in late 2010 and we now have over 20 locations across Central London, Bristol, Manchester & now Chicago in the USA.

If you are looking for a genuine Career in the Speciality Coffee industry, then now is the perfect time to join as we are currently going through an exciting period of growth.


  • Management & Housekeeping
  • Pathway leading to GM position in the future
  • A brief understanding of operational KPI’s including sales, waste and labour
  • Assist and support the store manager with day to day operational priorities and run the shop in their absence
  • Open and close the site using the checklists
  • Cashing up and reconciling the till daily
  • Support the store manager with managing stock, ordering and deliveries
  • Supporting the store manager with recruitment if and when necessary
  • To always maintain a safe workplace and adhere to health and safety legislation

Quality & Culture

  • To bring fun to the workplace and ensure a happy, motivated, focused team
  • Inspect and maintain shop equipment and flag any issues to the Head of Operations
  • Be enthusiastic and motivate/ engage your team when under pressure
  • Quality assess and coach your team on quality of coffee
  • Be a people person with impeccable customer service skills
  • Hands on – willingness to chip in as and when necessary


  • Competitive salary
  • Join a Coffee Family Cultured environment
  • Market leading training programmes in either speciality coffee or Management roles
  • Genuine career opportunities - We continually employ within
  • Free coffees all day long
  • Refer a Friend scheme
  • Opportunity to get involved with the ‘social affairs’ side of the business with our 4 charities


  • Willingness to become a GM
  • Passionate about leading a team, with a drive to become a GM of the future
  • To support the General Manager in leading, coaching and developing staff
  • Able to drive best quality standards & behaviours across the store
  • Sales driven and able to lead by example to the teams
  • Be a personal fit: Engaging personality with honesty and straightforwardness
  • Willingness to always go the extra mile for our Customers
  • Must have at least 1 year experience in speciality coffee


Please apply to the below link and attach a copy of your CV & covering letter explaining why you would be a great addition to our team.

Job Type: Full-time